Shipping policy

Shipping Coverage

We currently ship across India. International shipping may be introduced in the future.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.
Orders are not shipped or delivered on Sundays or public holidays.

If we experience a high volume of orders, processing may be delayed by an additional 1–2 days. Customers will be notified in case of significant delays.

Shipping Time & Delivery

Estimated delivery timelines after dispatch:

Metro Cities: 3–5 business days
Non-Metro / Tier-2 & Tier-3 Cities: 5–8 business days
Remote Areas: 7–10 business days

Delivery times may vary due to courier partner delays, weather conditions, or unforeseen circumstances.

Shipping Charges

Shipping charges (if applicable) will be calculated and displayed at checkout.
Free Shipping may be offered during promotions or on selected products.

Order Tracking

Once your order is shipped, you will receive a tracking link via SMS or email to monitor your shipment status.

Cash on Delivery (COD)

COD availability depends on the delivery location and product.
Additional COD charges may apply and will be shown at checkout.

Undelivered / Returned Orders

If an order is returned to us due to:

Incorrect address
Customer unavailability
Refusal to accept delivery

Re-shipping charges may apply or the order may be canceled after deducting applicable logistics fees.

Damaged or Lost Shipments

If your order arrives damaged or lost in transit, please contact us within 48 hours of delivery with:

Order number
Photos/videos of the package

We will investigate and arrange a replacement or refund as per our policy.

Address Changes

Address changes are allowed only before dispatch. Once shipped, changes cannot be made.

Contact Us

For any shipping-related queries, please contact us at:

📧 Email: kuberglobaltradeindia@gmail.com
📞 Customer Support: 7506767111
🕒 Working Hours: Monday – Saturday | 10:00 AM – 6:00 PM